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Ground handling compliance

Answer the audit question before it’s asked.

Customer airline audits, safety audits and your own quality programme ask the same thing about procedure changes: were the people doing the work told, and can you prove it? AeroSign keeps that answer ready, for every change, at every station.

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See how AeroSign distributes, tracks and proves operational briefings in 20 minutes.

AeroSign · Assignments

Active Assignments

New Assignment

Safety Manual 2026

Ramp Agents· Due Feb 28
On track
18/22 signed

Ground Handling SOP

All Staff· Due Mar 5
On track
35/48 signed

Emergency Procedures

Supervisors· Due Mar 10
Complete
6/6 signed

PPE Requirements 2025

Ramp Agents· Due Mar 15
Behind
8/22 signed
Illustration: Assignments with completion per group, with sample data.

The evidence

Five audit questions, five answers.

Ground handling audit questions and where AeroSign answers them
The auditor asksYou show
Were all ramp agents briefed on the revised pushback procedure?The document’s completion by group, and the unsigned list if anyone is outstanding.
When did this agent acknowledge it?Their acknowledgement certificate, with the server timestamp and the statement accepted.
Was it the current procedure?The title and SHA-256 fingerprint of the file as issued, recorded on every acknowledgement.
What happens when people don’t acknowledge?The due date, the overdue flags and your nudges. Manual nudges are written to the audit log.
Can we have a copy?A PDF report filtered by document, department and date, or a CSV of the records.

Raw data

Every record, in a spreadsheet.

The CSV export has one row per acknowledgement, with the columns shown here, for the documents and dates you choose.
AeroSign · Audit · Export
acknowledgements-export.csv6 rows
Document TitleDocument ReferenceDocument TypeDocument AuthorIssued DateDocument VersionDocument SHA-256Employee NameEmployee EmailSignature TextComprehension CheckSigned AtIP AddressUser AgentSignature Seal SHA-256
SB-26-041 De-icing Fluid Holdover UpdateSB-26-041Safety BulletinFlight Safety Office2026-11-0219f2c41e8a07b5d3c6e19f0a4b8d27c13e5f60a9b4c8d1e27f3a6b05c9d8e18c55Aiko Yamamotoaiko.yamamoto@northfield-gs.exampleAiko YamamotoPassed (100%, attempt 1)2026-11-03T08:21:47Z198.51.100.24Mozilla/5.0 (iPhone; CPU iPhone OS 18_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.1 Mobile/15E148 Safari/604.16cd20b63ce8ed35c4e10d913477e7a96a2c49e89ac6313cb893e29614d0d6a11
SB-26-041 De-icing Fluid Holdover UpdateSB-26-041Safety BulletinFlight Safety Office2026-11-0219f2c41e8a07b5d3c6e19f0a4b8d27c13e5f60a9b4c8d1e27f3a6b05c9d8e18c55Tom Reidtom.reid@northfield-gs.exampleTom ReidPassed (100%, attempt 1)2026-11-03T09:02:13Z198.51.100.31Mozilla/5.0 (Linux; Android 14; Pixel 8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Mobile Safari/537.3668af18f62f968ec1180e09003043cd778eff84c8a9386ea650c4e852f51f2816
SB-26-041 De-icing Fluid Holdover UpdateSB-26-041Safety BulletinFlight Safety Office2026-11-0219f2c41e8a07b5d3c6e19f0a4b8d27c13e5f60a9b4c8d1e27f3a6b05c9d8e18c55Sara Okaforsara.okafor@northfield-gs.exampleSara OkaforPassed (100%, attempt 1)2026-11-03T11:47:05Z203.0.113.12Mozilla/5.0 (iPhone; CPU iPhone OS 18_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.1 Mobile/15E148 Safari/604.1420cc0a689278f47bfc8e394c63d13985f84825218ee082e0ece77b67225127f
SB-26-041 De-icing Fluid Holdover UpdateSB-26-041Safety BulletinFlight Safety Office2026-11-0219f2c41e8a07b5d3c6e19f0a4b8d27c13e5f60a9b4c8d1e27f3a6b05c9d8e18c55Priya Kaurpriya.kaur@northfield-gs.examplePriya KaurPassed (100%, attempt 1)2026-11-03T14:15:38Z203.0.113.40Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36 Edg/129.0.0.0a46569588f393a6c88aa9d09b3eb68d504206e2b21ad7946cbc24216a62d2fa6
SB-26-041 De-icing Fluid Holdover UpdateSB-26-041Safety BulletinFlight Safety Office2026-11-0219f2c41e8a07b5d3c6e19f0a4b8d27c13e5f60a9b4c8d1e27f3a6b05c9d8e18c55James Lowejames.lowe@northfield-gs.exampleJames LowePassed (100%, attempt 1)2026-11-04T06:58:22Z192.0.2.77Mozilla/5.0 (Linux; Android 14; Pixel 8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Mobile Safari/537.36c05ea1e30b65066036c27cf2519db1de228c46993638ad5035454808fb2afbeb
SB-26-041 De-icing Fluid Holdover UpdateSB-26-041Safety BulletinFlight Safety Office2026-11-0219f2c41e8a07b5d3c6e19f0a4b8d27c13e5f60a9b4c8d1e27f3a6b05c9d8e18c55Daniel Mensahdaniel.mensah@northfield-gs.exampleDaniel MensahPassed (100%, attempt 1)2026-11-04T22:10:09Z198.51.100.58Mozilla/5.0 (iPhone; CPU iPhone OS 18_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.1 Mobile/15E148 Safari/604.1716c0b9ea26ee54e72a5e3ab272bba67194b63787cfea2a1e223419a6eb4cadf
Illustration: The acknowledgement CSV export, with sample data.

Sample data for a fictional ground handler. Scroll sideways to see every column.

Between audits

Stay audit-ready, not audit-busy.

  • Watch completion

    Statistics compares acknowledgement completion by department and lists employees requiring follow-up.

  • Chase early

    Nudge outstanding staff from the document, the assignment or the person.

  • Set due dates

    People still outstanding after the date are flagged as overdue.

  • Brief new starters

    People added to a group see every active document assigned to it.

Customer airlines

Each airline’s procedures, to the agents who work them.

Name groups by station, department and, where procedures differ, customer airline — LHR Ramp – Airline A, for example. An airline-specific change then goes only to the agents working that airline, and the evidence for that airline’s audit is one filtered report.

Your records stay in your organisation. Customer airlines don’t sign in to AeroSign; you share the exports they ask for.

AeroSign · Documents · SB-26-041
Safety bulletin
SB-26-041 De-icing Fluid Holdover Update
Issued once to 4 station groups · due Fri 14 Nov
96%
285 of 298 acknowledged
GroupAcknowledged
MAN
MAN Ramp100%
64/64
LHR
LHR Ramp98%
139/142
FRA
FRA Cargo92%
35/38
AMS
AMS Passenger Services87%
47/54

Illustrative data

Illustration: One document’s completion by station group, with sample data.

Worth knowing

  • Knowledge-check results are on each certificate, not in the CSV or PDF exports.
  • The CSV export applies only the document and date filters, and has no department column. Use the PDF report for one department.
  • Scheduled reminders aren’t yet written to the audit log; manual nudges are.

Questions

Frequently asked questions

Is AeroSign accredited for ISAGO or IGOM?

No. AeroSign isn’t accredited or endorsed by IATA or by any regulator. It records who acknowledged which documents, which you can present as evidence in any audit.

Are reminders recorded?

Each manual nudge is written to the audit log with who sent it, to how many people, and when. The scheduled reminder isn’t logged yet.

Can we export one station’s records?

Yes, if each station has its own groups: filter the PDF report by department. The CSV export covers every department for the documents and dates you choose.

Get ready for your next customer audit.

We’ll show the report you would hand an auditor for one of your recent procedure changes.

See how AeroSign distributes, tracks and proves operational briefings in 20 minutes.

Book an aviation demoTake the product tour

AeroSign product tour

Interactive walkthrough · 7 steps · about a minute

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