Sign in and passwords

Signing in

On the sign-in page, enter your work email and password and choose Sign in.

Administrators and Managers land on the dashboard; Users land on My Documents. Managers open their own documents from My Documents in the menu. If you followed a link from an email, you are taken back to that document after signing in.

Password rules

Passwords must be at least 12 characters. There are no rules about symbols or capitals: a long passphrase is stronger and easier to remember.

Change your own password

1. 1
   Open Account security

   Click your name at the foot of the sidebar.
2. 2
   Enter your passwords

   Fill in Current password, New password and Confirm new password.
3. 3
   Save

   Choose Change password.

If someone forgets their password

On the sign-in page, choose Forgot your password? and enter your work email. A link to choose a new password arrives by email; it works once and for a limited time.

An Administrator or Manager can also send the person their login details again from the Users page, or reset the password with Reset password, choosing a new password and telling the person what it is (no email is sent). Each reset is written to the audit log.

Disabled accounts

If an administrator disables an account, the person is signed out and the sign-in page says: “Your account has been disabled. Contact your administrator.”